Frequently Asked Questions
Everything you need to know about your Starkey Outdoor gear.
What materials are used in Starkey Outdoor apparel?
We prioritize durability and sustainability by using high-performance recycled polyesters, organic cotton, and weather-resistant finishes that are PFC-free to ensure your gear lasts through every adventure.
How long does shipping typically take?
Standard shipping within the continental United States usually takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small shipping fee unless the item is defective.
How do I determine the correct size for me?
Each product page features a detailed sizing chart with measurements in both inches and centimeters. If you are between sizes, we recommend sizing up for a more layered outdoor fit.
Are your products covered by a warranty?
Yes, all Starkey Outdoor products come with a one-year limited warranty against manufacturing defects in materials and workmanship to give you peace of mind in the wild.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.